Privacy policy

Last Updated: August 11, 2026

Deshani operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you (the customer) with a curated shopping experience (hereinafter referred to as “the Service”). Deshani is powered by Shopify, which enables us to provide you with the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “Personal Information,” we mean information that identifies you or another person, or that is reasonably associated with you or another person. Personal information does not include information collected anonymously or that has been de-identified—that is, information that cannot identify you or be reasonably linked to you. Depending on how you use the Service, the country or region where you are located, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.

Financial Information: Includes credit card, debit card, and financial account numbers; payment card information; financial account information; transaction details; payment methods; payment confirmations; and other payment details.

Account Information: Includes your username, password, security questions, preferences, and general settings.

Transaction Information: Includes items you have browsed, added to your cart, or added to your wish list, as well as items you have purchased, returned, exchanged, or canceled, and your transaction history.

Contact Records: Includes information you provide when you contact us, such as the details you enter when submitting a customer support inquiry.

Device Information: Includes information about your device, browser, or internet connection, your IP address, and other unique identifiers.

Usage Information: Includes information related to your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

We may collect personal information from the following sources:

Collected directly from you, including when you create an account, access or use the Service, contact us, or otherwise provide us with personal information;

Collected automatically through the Service, including information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies;

From our service providers, including when we engage them to provide specific technical services and to collect or process your personal information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use your personal information for the following purposes:

To provide, customize, and improve the Service. We use your personal information to provide the Service, including to fulfill the contract we have with you; Processing payments; shipping orders; remembering your preferences and items of interest; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; facilitating the posting of comments; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.

Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, text message, or mail, and displaying online advertisements for products or services on this Service or other websites based on items you have previously purchased or added to your shopping cart, as well as your other activities on this Service.

Security and Fraud Prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activities; ensure public safety; and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.

Contacting You We use your personal information to provide you with customer support, respond to your requests, deliver efficient services, and maintain our business relationship with you.

Legal Reasons We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and to address or investigate potential violations of our Terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:

Disclosure to Shopify, vendors, and other third parties that provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
Disclosure to business and marketing partners for the purpose of providing marketing services and serving you advertisements. For example, we work with third-party services through Shopify to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country or region, you may have the right to request that we stop sharing your information for the purpose of serving targeted ads and marketing promotions based on your online activity across different merchants and websites. To exercise your right to opt out of such use of your information, please click here
When you instruct, request, or otherwise consent to our disclosure of specific information to third parties, such as for product shipping, or through your use of social media widgets or login integration features.
Disclosure within our affiliates or corporate group.
In connection with business transactions such as mergers or bankruptcies; to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce any applicable Terms of Service or policies; and to protect or defend this Service, our rights, and the rights of our users or others.

Relationship with Shopify

This Service is hosted by Shopify, which collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. The information you submit to the Service will be transferred to and shared with Shopify and third parties, which may be located outside your country or region, in order to provide and improve the Service for you. In addition, to help protect, develop, and improve our business, we use certain Shopify enhancements that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use the personal information we collect regarding your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for the purposes described above. For more information on how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country or region, you can exercise certain rights regarding your personal information here: Shopify Privacy Portal link.

Third-Party Websites and Links

This Service may provide links to websites or other online platforms operated by third parties. If you visit these websites, which are not affiliated with or controlled by us, be sure to review their privacy and security policies, as well as their other terms of service. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain. Information you provide on public or semi-public platforms, including information you share on third-party social media platforms, may also be viewed by other users of this Service and/or users of these third-party platforms, and neither we nor such third parties are restricted in our use of this information. The mere provision of such links does not constitute our endorsement of the content of such platforms or their owners or operators, unless otherwise specified within this Service.

Children’s Data

This service is not intended for children, and we do not knowingly collect any personal information from minors in your jurisdiction. If you, as a parent or guardian, discover that your child has provided us with personal information, you may contact us using the contact information provided below to request that the information be deleted. As of the effective date of this Privacy Policy, to the best of our knowledge, we have not “shared” or “sold” (as defined by applicable law) the personal information of minors under the age of 16.

Information Security and Retention

Please note that no security measures are foolproof or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through unsecured channels.

The length of time we retain your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your country or region, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute; they may apply only in specific circumstances, and we may deny your request where permitted by law.

Right of Access/Right to Know. You have the right to request access to the personal information we hold about you.
Right to Erasure. You may have the right to request that we delete your personal information that we maintain.
Right to Rectification. You may have the right to request that we correct any inaccurate personal information we maintain about you.
Right to Data Portability. Under certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and to request that we transmit it to a third party.
Right to Opt Out of or Share Information for Targeted Advertising. Depending on your country or region, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to object to our processing of your personal information for the purposes of “targeted advertising” (as defined by applicable privacy laws). To exercise your right to opt out of such use of your information, please click here. Please note that if you visit our website with the “Global Privacy Control” opt-out preference signal enabled, we will automatically treat this as an opt-out request for the device and browser you are using to access the website, based on your location. If we are able to associate the device sending this signal with a Shopify account, the opt-out request will be applied to that account as well. For more information about “Global Privacy Control,” please visit https://globalprivacycontrol.org/. Apart from “Global Privacy Control,” we do not recognize any other “Do Not Track” signals that your web browser or device may send.
Manage Communication Preferences. We may send you promotional emails, and you may stop receiving such messages at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as notifications related to your account or orders.

 

You may exercise any of the above rights by contacting us at the locations indicated within the Service or via the contact information provided below. For more information about how Shopify uses your personal information and any rights you may have (including rights related to the data Shopify processes), please visit: https://privacy.shopify.com/en.

We will not treat you differently for exercising any of the rights described above. As permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to submit a request to exercise your rights on your behalf. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner within the timeframes set forth by applicable law.

Complaints

If you have any objections regarding how we process your personal information, please contact us using the contact information provided below. Depending on your country or region, you may have the right to appeal our decision; you may contact us using the contact information provided below or file a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country or region.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized data transfer mechanisms—such as the Standard Contractual Clauses issued by the European Commission or any equivalent contracts issued by the relevant UK regulatory authorities—unless the destination country or region has been deemed to have an adequate level of data protection.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide appropriate notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call +1 512-264-5650 or send an email to contact@shopdeshani.com;